Admin
Behind-the-scenes tools used to supervise the managed agent cloud. End users don't need these — infrastructure, memory, queues, and integrations are managed for them.
Workforce
Agents, status, briefings.
Channels
Connected providers and integrations.
Inbox
All inbound messages and threads.
Contacts
People and companies the team works with.
Escalations
Issues raised for human attention.
Integrity
Agent trust scores and alignment.
Memory
Organizational knowledge and notes.
Voices
Agent voice settings and learning.
Credits & Plan
Workspace credit balance, usage, and billing.
Team & Roles
Invite teammates and control who can approve agent work.